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How to Remove Urine Odors

Urine odor removal requires six separate steps in order to ensure successful and complete removal. Three of these steps involve odor control chemicals and three involve rinsing and removing liquids. These steps must be completed in the order written and ALL steps must be done to ensure that you have broken down and removed the all of the different sources of the odor involved in urine.

  1. Totally saturate the area with Matrix Urine Preconditioner to break down the uric salts. Allow at least 10 minutes of dwell time to completely dissolve the salts.
  2. Apply the Water Claw to the area and vacuum the liquid out. While the vacuum is running, flush a bucket of warm water around the claw to flush excess salt residues away.
  3. Totally saturate the area with Matrix Bottom Line Odor Eliminator. Allow 45 minutes of dwell time, giving the enzymes time to fully digest the proteins and the lipids (fats and oils) involved in the urine deposit.
  4. Apply the Water Claw to the area and vacuum the liquid out. While the vacuum is running, flush a bucket of warm water around the claw to flush out the enzymes
  5. Totally saturate the area with Fresh Wave Air and Surface Liquid. Allow 5 minutes dwell time. 
  6. Apply the Water Claw to the area and remove as much liquid as possible until no more moisture is visible through the sight plastic.

Warning: Always test materials for colorfastness, follow label directions, and never mix products unless specified in the label directions. Each situation reacts differently and results may vary.


How to Remove Severe Urine Contamination

This is an advanced procedure for severe situations. This may include replacing the carpet cushion and sealing the subfloor. Be very careful with the amount of solution added to the carpet on the second floor of a home or on a wood subfloor. In these situations use only enough solution to saturate the pad. Extract after 15 minutes then reapply. Check out the complete instructions

Step 1: Dilute 8 oz (4 scoops) of Matrix Miracle per gallon of hottest water possible.

Step 2: Saturate the area by pouring the Miracle solution directly on the stained area. Remember the stain below is typically twice the size as the stain on the surface, so thorough saturation is essential.

Step 3: Agitate the area using a groomer or wand (with no solution or vacuum) to ensure penetration.

Step 4: Allow 30 minutes dwell time.

Note: To use your time wisely, we recommend performing this procedure before any other task on a cleaning job (e.g. applying pre-spray, running hoses, removing spots, making repairs, etc.) By the time those other tasks have been completed, the Miracle solution will have had enough dwell time.

Step 5: Thoroughly extract the area (no rinsing) using a sub-surface/flood extraction tool, such as the Water Claw FlashXtractor II.

Step 6: Dry the area thoroughly using an air mover, such as the Typhoon or DriPod.

Instructions for Heavy to Extreme Contamination

 Supplies and Equipment Needed:

  • Matrix Miracle
  • Portable extractor
  • 5-gallon bucket
  • Replacement padding
  • Pad tape
  • Utility knife
  • 6 mil plastic sheeting
  • Masking tape

Step 1: In the event of severe contamination, it is essential that the padding beneath the carpet be replaced. Begin by pulling back the carpet to expose the contaminated pad.

Note: Be sure to follow IICRC guidelines for carpet and pad reinstallation.

Technician tip: Gently place the new pad over the old pad and cut through both pads at the same time. This will ensure the replacement pad is the exact size needed. Don’t worry, a few moments of contact won’t contaminate the new pad.

Step 2: Seal the sub-floor (if contaminated).

  1. Use Matrix Urine Preconditioner first to reduce the odor.
  2. Use Unitex Rescue to prepare the concrete for sealing. Scrub it into the surface and allow 20-30 minutes of dwell time.
  3. Rinse thoroughly and allow the floor to dry completely.
  4. Use epoxy paint, xylene seal, or polyurethane seal for encapsulating the problem areas.

    These products create a vapor barrier that odor will not penetrate. One to four ounces of Unsmoke Space Spray should be added to the seal. Stay away from water-based seals because they allow odor vapors to be released into the air.

Step 3: Create a temporary “bath” for the contaminated carpet using 6 mil plastic sheeting and masking tape. Be sure to overlap the uncontaminated pad by at least 6" to keep it from getting wet.

Step 4: Lay the carpet back over the plastic and prepare the Miracle solution.

Step 5: Apply the Miracle solution to the affected area. Average coverage for Miracle in this situation (no pad under the carpet) is 5 sq ft per gallon of ready-to-use solution.

Step 6: Use your wand like a squeegee (no vacuum or solution) to move the Miracle solution around and ensure proper coverage. Allow the solution to dwell for 30 minutes.

Step 7: Extract the front and back of the carpet using your wand (no solution).

Step 8: Insert the new pad over the plastic sheeting and secure it in place with pad tape. Reinstall the carpet. Remember that the carpet backing is much weaker while it is wet and may be damaged easily during the reinstallation process.

Note: Be sure to follow IICRC guidelines for carpet and pad reinstallation.

Post-treatment Instructions

  1. The carpet may feel a bit stiff after it dries. A thorough dry vacuuming will remove the stiffness.
  2. If the carpet appears to be lighter where it was treated with Miracle, it indicates that not enough solution was removed from the fibers and residue is present. A light rinse with either clear water or an acid rinse will correct this problem.
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  1. Matrix® Urine Pre‑Conditioner
    Matrix® Urine Pre‑Conditioner

    Urine Pre-Conditioner removes odor while breaking up and liquefying deposits for fast decontamination. This pre-treatment can be used on wet-cleanable carpet, upholstery, draperies, bedding, mattresses, and clothing.

    • Breaks up urine deposits for fast removal
    • Multi-surface use
    • pH: 0.5–1.0
    • Safe for stain-resistant carpet
    • Dilute 8–24 ounces per gallon of water

    Starting at $24.92

  2. WATER CLAW Spot Lifter
    WATER CLAW Spot Lifter

    The WATER CLAW Sub-Surface Spot Lifter allows you to easily remove contaminants without removing carpet or pad. The clear acrylic top lets you watch all liquids being extracted from carpet. This handy tool accepts both 1 1/2" and 2" hose cuffs.

    • Remove contaminants without removing pad
    • Great in spotting and pet odor removal
    • Size: 8 x 7 inches
    • For use with truck mounts or portables
    • Compact design
  3. Black Light
    Black Light

    When customers need to see what you are fighting and you need an accurate measure of treatment areas, this long-wave, ultra-violet light reveals every detail on carpets, upholstery, and hard surfaces.

    • Compact urine inspection tool
    • Produces long-wave UV, the safest type of rays
    • For best results, use in dark areas
  4. Fresh Wave IAQ Air & Surface Spray
    Fresh Wave IAQ Air & Surface Spray

    For rapid, targeted odor control, turn to Fresh Wave IAQ Air and Surface Spray. It instantly bonds to and eliminates odor molecules in the air and those that have penetrated and/or are resting on fabrics and surfaces.

    • Simply spray affected areas for near-instant odor removal
    • Removes organic and inorganic odors
    • pH: 6.4
    • Safe for stain-resistant carpet and wool
    • Ready to use

    Starting at $15.03

  5. Matrix® Bottom Line Pet Odor Eliminator
    Matrix® Bottom Line Pet Odor Eliminator

    The live, enzyme-producing bacteria in Bottom Line digest organic waste and destroy urine odors at their source for permanent odor removal. This non-toxic brand stands up to high temperatures and pH without losing effectiveness.

    • Provides permanent odor removal
    • Uses enzymes to digest organic waste
    • pH 7.0–8.5
    • Safe for stain-resistant carpet
    • Variable dilutions

    Starting at $27.20

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