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Coronavirus Resources

With America reopening for business, make Jon-Don your one-stop-shop for the industry expertise, critical supplies, and hands-on support you need to properly clean and disinfect against the spread of infectious diseases.

Jon-Don wants to be your primary resource to guide you through the “new normal” of cleaning. We are here to serve the needs of front-line organizations protecting the health and safety of employees, customers, and communities.

During this difficult time, Jon-Don understands the pressure you’re under to keep your business running. We want to help provide you valuable information that may ease some of your uncertainty. We've assembled a comprehensive directory of information to help guide you and your business through the pandemic. Browse our library of expert interviews, cleaning protocols, and financial resources. Visit the Knowledge Center



We are working closely with our vendor partners to maintain a strong supply chain. This situation has created unprecedented demand for a large number of products, and we are working closely with all vendors to maximize availability of the items you need to run your business and keep your employees and customers safe. We will continue to actively monitor this situation over the coming weeks. Thank you for your patience and understanding.

General Disinfection Guidelines
1. Remove dry soils (dust) from surfaces using a microfiber cloth. All high-touch surfaces must be cleaned before disinfection takes place. Dust, debris, and soils will deactivate disinfectants. 
2. Once dry soils and dust are removed, the surface must be thoroughly cleaned to remove any dirt, residues, caked-on food/spills, etc. Use a cleaning product approved for use on the surface being cleaned.
3. Once the surface has been cleaned, disinfection can be performed. We recommend that you use disinfectants found on the EPA's List N of Disinfectants for Use Against SARS-CoV-2. Follow instructions on the label for proper application procedures, PPE requirements, and dwell time.
What is a High-Touch Surface?

High-touch surfaces are surfaces that are handled frequently throughout the day, and by numerous people. These areas include doorknobs, light switches, phones, sink faucets, armchairs, fridge handles, etc. These surfaces can become contaminated by direct contact with bodily fluids or through indirect contact with other contaminated objects, such as inadequately cleaned rags and sponges or improperly washed hands. Pathogens can stay on surfaces if they are not properly disinfected.

For example, hepatitis A and Rotavirus can survive up to one month on hard, non-porous surfaces, while noroviruses can survive up to 42 days on the same type of surfaces. High-touch surfaces have been shown to play a role in the transmission of pathogens both directly (surface-to-mouth contact) and indirectly (contamination of hands, then subsequent hand-to-mouth contact).

Disinfection vs. Sanitization

When decontaminating surfaces, it is important to understand there are differences between disinfectants and sanitizers.

Disinfectants are used on hard inanimate surfaces and objects in order to destroy or irreversibly inactivate infectious fungi, bacteria, and viruses that are listed on the label.

Sanitizers are used to reduce, but not necessarily eliminate, bacteria and fungi from an inanimate surface to levels considered acceptable as determined by public health codes and regulations. Generally, sanitizers are used on food-contact surfaces and disinfectants on all other hard surfaces. Fabric and carpet can only be sanitized.


Our priority is to keep everyone—our customers and employees—safe as we comply with guidelines from the CDC and health officials. 

Here are the latest updates on what Jon-Don is doing:

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We have opened the doors at all of our branches for in-store shopping. We will follow all local health departments, state officials, and CDC recommended guidelines to keep you and our employees as safe as possible.  Please check your local branch page for the most up-to-date information.

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Our warehouse and sales teams are all still “here,” working around the clock to help bring you everything you need to get your job done. 

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Our service centers are open to take care of your routine maintenance and repair needs. All equipment will be disinfected upon pickup and prior to release. Please call ahead to schedule your drop-off.

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You can order 24/7 at However, due to the high demand created by the coronavirus outbreak, there is a national shortage on many of our regular stocked items. If the product you’re ordering is on backorder, it will be filled in the order it was received once the item is back in stock.

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With the call for gatherings of more than 10 people to be canceled, we are—rightfully—postponing all Customer Appreciation Day events until further notice. We look forward to rescheduling these events in the near future.

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This situation has created unprecedented demand for a large number of products, and we are working closely with all vendors to maximize availability of the items you need to run your business and keep your employees and customers safe.


To protect the health and safety of students, instructors, employees, and customers, Jon-Don has implemented the following safety protocols. All students and staff are expected to adhere to these guidelines throughout the duration of the event.

  1. Mask Requirements. Jon-Don follows the guidance of the CDC. As of June 3rd, 2021, Jon-Don will no longer require fully vaccinated employees, customers, or vendors to wear face coverings in our facilities.

    The CDC's guidelines for a fully vaccinated individual are as follows:
    - 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
    - 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s vaccine.

    If you don’t meet these requirements, you are NOT fully vaccinated. If you are not fully vaccinated, you are still required to wear a mask while in common areas of our facilities.
  2. Students and staff should maintain a 6-foot social distance as much as possible.­­
  3. Frequent hand washing and hand sanitization is encouraged. ­Hand sanitizer will be available for students to use in the seminar area.
  4. Individually boxed lunches will be provided.
  5. Any individual exhibiting flu-like symptoms (fever, cough, body aches, difficulty breathing, headache, etc.) will not be permitted to attend the class.
  6. An EPA List N disinfectant will be applied to desks, table tops, and other high-touch surfaces throughout the day.

Helpful Resources


During this difficult time, Jon-Don understands the pressure you’re under to keep your business running. We want to help provide you valuable information that may ease some of your uncertainty.

The Paycheck Protection Program, which is part of the CARES Act signed into law on March 27th, is a small business loan that will help you keep your workforce employed during the COVID-19 crisis.

Here are the highlights of this program:

  •  - This program is for any small business with less than 500 employees (including sole proprietorships, independent contractors and self-employed persons)
  •  - No collateral or personal guarantees are required
  •  - Loans should be forgiven if all employees are kept on the payroll for eight weeks and the money is used for payroll (at least 75% of loan amount), rent, mortgage interest, or utilities
  •  - Repayment is deferred for 6 months
     - This loan has a maturity of 2 years and an interest rate of 1%

Here is how you can obtain the loan:

  •  - Contact your existing financial institution ASAP
  •  - Get all of your information prepared for when the application process begins

Learn more about the Paycheck Protection Program here.

The CARES Act also established other temporary programs for coronavirus relief for small businesses. You can read more about these programs at

Jon-Don will continue to share the latest updates as new information becomes available. We will continue to answer the call of our mission in helping you tackle your toughest jobs. We’re in this together and want to support you any way we can.

Nothing here in contained shall be construed as Jon-Don providing any tax, financial, legal or other advice. The information provided to you herein is as a courtesy. You should consult your own advisors regarding any questions concerning any of the foregoing.

  • Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. For the latest updates, please see official communications from the following sources: