Restorative Hot Water Extraction

Carpet that has not been properly maintained may need a deep, restorative cleaning. This is performed through hot water extraction (sometimes called steam cleaning) and may include rotary shampoo cleaning or agitation of the preconditioner with a counter-rotating brush machine.


In order to perform the best job, a technician must follow the “cleaning pie” as taught in the IICRC CCT/CCMT classes. The cleaning pie consists of four parts: time, agitation, chemical, and temperature.


Basic Steps:

  1. Vacuum the floor thoroughly. It is easier to remove dry dirt than to clean mud.
  2. Pre-spray the carpet with a cleaning chemical designed for commercial carpet.
    • If the carpet is synthetic, such as nylon, the product should have a pH of 10 or less.
    • If it is olefin (polypropylene), use a product specific for olefin. 
  3. Agitate the pre-conditioner with a brushing system to penetrate the soils. Allow adequate dwell time (ideally 10–20 minutes). Remember, the longer the pre-conditioner is allowed to dwell, the greater the soil suspension. Be careful not to allow the product to dry on the carpet.
  4. Thoroughly extract the area using hot water and an alkaline detergent to suspend and rinse the soil from the carpet. 


Should You Use a Rinse Agent?

On carpet that has great amounts of residue, or if the carpet is a printed nylon, use an acid rinse, such as Matrix All Fiber Rinse, to neutralize the excess alkalinity left over from previous cleanings. The acid rinse prevents any type of potential bleeding and will brighten the color in a printed carpet.


For Best Results, Speed Dry

The use of air movers will greatly decrease the drying time and allow foot traffic on the carpet sooner. The use of a cotton bonnet will also decrease drying time as well as remove wicking soils.


Develop an Interim Maintenance Plan

Once the carpet has been restored by hot water extraction, an encapsulation system can be incorporated on a monthly basis. This interim cleaning can save the budget and keep the carpet in a continuous high state of appearance.


Develop a color-coded maintenance program incorporating vacuuming, spotting, interim maintenance, and hot water extraction to extend the life of the carpet.


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21 Item(s)

  1. Matrix® Enzyme Pre-Spray

    The enzymes in Matrix Enzyme Pre-Spray offer reliable results when you need to cut through grease- and grime-containing protein-based soiling agents. Enzyme Pre-Spray is effective at high temperatures, making it perfect for use with your truck mount or high-heat portable.

    • Cuts through heavy grease and grime
    • Serious cleaning power!
    • pH: 11.3–11.6
    • Not safe for stain-resistant carpet
    • Variable dilutions

    Starting at: $29.86

  2. Matrix® Traffic Lane Prespray

    Matrix Traffic Lane Prespray is a concentrated, cost-effective traffic lane cleaner for both residential and commercial carpets. Its potent formula combines alkaline builders and detergents with powerful solvents for aggressive cleaning action on the toughest soils.

    • Great TLC for commercial or residential carpets
    • Gets out toughest soils
    • pH: 11.0–11.3
    • Not safe for stain-resistant carpet
    • Variable dilutions

    Starting at: $16.40

  3. Matrix® Wipe Out TLC

    Wipe Out TLC is a pre-spray powerhouse designed for the grimiest restaurant, industrial, and commercial carpets. Warning: Wipe Out has a high pH and is not intended for use on delicate residential carpets.

    • Great TLC for restaurants
    • Removes caked-on food and grease
    • pH: 11.0–12.0
    • Not safe for stain-resistant carpets
    • Dilute 16 ounces per gallon of water

    Starting at: $17.26

  4. Sanitaire Model SC684F Upright Vacuum

    The SC684F is a durable, heavy-duty vacuum that has quickly become the favorite of those who have a lot of commercial areas to clean. Powered by a 7-amp motor, the 684 offers a 12-inch cleaning path and 18-quart shake-out bag to help you make short work of large areas.

    • 12-inch cleaning path; VGII chrome steel brush roll
    • UL listed for commercial use
    • 7-amp motor; 79 dBA
    • 18-quart shake-out bag
    • 50-ft power cord
  5. Matrix® Professional Spotting Kit

    With the Matrix Professional Spotting Kit, you can safely and effectively remove 98% of the spots typically encountered by professional cleaners or in-house cleaning staffs.

    • Remove even mystery stains safely
    • No experience needed
    • Everything you need in one convenient package
    • Handy spotting chart included
  6. Matrix® Oxidizer

    Oxidizer is a powdered version of hydrogen peroxide—essentially a safe form of bleach—that is specially formulated as an additive booster to make your traffic lane cleaner or extraction detergent work even better. It’s ideal for use on stubborn stains, like nicotine stains, or browning on carpet, upholstery, and hard surfaces.

    • Boost your cleaning power and treat browning issues
    • Ideal for stubborn stains on carpet, upholstery, and hard surfaces
    • pH: None
    • Not for use on wool
    • Dilute 1/2–1 ounce per gallon of cleaning solution
  7. Matrix® Grand Slam SC® TLC / Pre-Spray

    Matrix Grand Slam TLC is an incredible pre-spray that will help you get a better clean in less time. Plus, due to its unique chemistry, it won't clog up your jets, and it even improves dry times all for less than a penny per square foot!

    • Three times more cleaning power than other pre-sprays
    • Great pre-spray for commercial and residential carpet
    • pH: 9.5–9.8
    • Safe for stain-resistant carpets
    • Dilute 4 ounces per gallon of water

    Starting at: $33.06

  8. Matrix® Finish First Extraction Detergent Powder

    Choose Finish First to attack the biggest challenges customers throw your way. Special additives allow this formula to penetrate and flush away grease, oil, or water-based grime even on tough, stain-resistant carpeting.

    • Tough enough for your worst jobs
    • Commercial and residential use
    • pH: 10.0–11.0
    • Safe for stain-resistant carpet
    • Variable dilutions

    Starting at: $24.61

  9. Matrix® Confidence Premium Extraction Detergent

    A special blend of professional-strength ingredients gives Confidence the maximum cleaning power available in a liquid detergent. Even grungy, greasy commercial or restaurant carpet will be left clean and feeling incredibly soft.

    • Liquid with the cleaning power of a powder
    • Contains citrus solvents; breaks down grease
    • pH: 10.0 in RTU solution
    • Safe for stain-resistant carpet
    • Variable dilutions

    Starting at: $17.42

  10. Matrix® Citrus Force ASD

    The LAST additive, spotter, degreaser you'll ever buy. Citrus Force is a revolutionary cleaning additive that doubles, even triples the ordinary pre-spray's soil-dissolving ability. Its powerful blend of citrus solvents makes quick work of the most challenging carpet and upholstery soils.

    • Cleaning additive that strengthens ordinary pre-sprays
    • Powerful citrus solvents
    • pH: 6.0–8.5
    • Variable dilutions

    Starting at: $49.84

  11. Matrix® All Fiber Rinse

    All Fiber Rinse rinses away every trace of dirt and cleaning solution, leaving behind a residue-free carpet that's squeaky clean and soft to the touch. For best results, use All Fiber Rinse after cleaning with Matrix Grand Slam Pre-Spray.

    • Eliminates every trace of dirt and cleaning solution residue
    • Leaves carpets bright and soft
    • pH: 4.0–4.5
    • Safe for stain-resistant carpet and wool
    • Variable dilutions

    Starting at: $16.35

  12. PowerForce Dial-A-Mix Sprayer 250-1,000 PSI

    The PowerForce Dial-a-Mix allows you to dispense the exact amount of chemicals you need to clean heavy traffic areas with no guesswork.

    • Dial-up dilution ratio
    • Designed for high pressures of truck mount units
    • Apply hot, ready-to-use TLC
    • 5-quart container
  13. PowerForce II Sprayer 250-1,000 PSI

    A super-high-quality spray unit for fast and easy application of pre-sprays. The PowerForce hooks into your truck mount solution line and meters chemical at a precise one-to-nine ratio. This allows you to pre-condition with hot pre-spray for excellent penetration and emulsification.

    • Works with your truck mount solution line
    • No more hand pumping!
    • No outlets needed!
  14. B&G Chemical Resistant Pump-Up Sprayer (2 Gallon)

    These sprayers are designed with a fan tip for optimum coverage during application. The sprayer's solvent-resistant viton seals and heavy-duty, chemical-resistant poly tank make this a top-of-the-line product pick.

    • Holds 2 gallons
    • Fan tip designed for maximum coverage during application
    • Solvent-resistant seals
    • Chemical-resistant tank
  15. Dri-Eaz Dri-Pod Floor Dryer

    The Dri-Pod accelerates drying by pulling warm, dry air from above and directing it down through a louvered grill in a high-velocity 360° pattern across the entire floor. Airflow is directed up to 10 feet across in all directions, speed drying a large area. Talk about efficiency—you can set up the Dri-Pod in one room while you move on to the next!

    • High-velocity airflow
    • Patented 360-degree outlet grill design
    • Highly portable and stackable design
    • Uniformly directs air across floor
    $175.00 Add to Cart to See Price
  16. Dri-Eaz Studebaker AirPath Carpet Dryer

    Why force your customers to walk around on soggy carpet after you leave? Get the AirPath from Dri-Eaz and leave dry carpets and floors behind on every job!

    • High-velocity 40 MPH airflow
    • Patented 360-degree outlet grill design
    • Highly portable and stackable design
    • Uniformly directs air across floor
  17.  TM4 VLM Counter-Rotating Brush Machine, 15 Inch

    Just one machine delivers amazing cleaning results on multiple types of flooring: residential carpet, commercial carpet, and even hard floors. The VLM Counter-Rotating Brush Machine agitates carpet fibers and breaks up tough soils like no other machine can.

    • Ideal for wet encapsulation or dry compound cleaning
    • Can be used to agitate pre-sprays and scrub hard surfaces
    • High productivity rates: 2,000 to 3,000 sq ft per hour
    • Very low maintenance design
  18. Loopy Bonnet
    This loopy design is made from a heavy-duty 50% rayon and polyester blend that takes repeated use and laundering. It features five rows of cut and looped ends for maximum cleaning. It's also ideal for handling wicking issues. Bonnet mounts easily to standard, 175 RPM rotary floor machines.
    • Aggressively loosens soil and soaks up dirt
    • 50% rayon/polyester blend
    • Loopy design
    • Launderable

    Starting at: $14.61

  19. Clutch Plate B, Plastic

    Clutch plates are available for all rotary brushes sold by Jon-Don plus other brushes with 5-inch center hole. NOTE: Old clutch plates may not fit our brushes. Since most brushes are sold without clutch plates, please be sure you are requesting the correct clutch plate for your machine when ordering.

    • Fits most standard floor machines
    • Reduces machine wobble and operator fatigue
    • 5-inch center hole
  20. Showerfeed Rotary Brush

    The carpet cleaner's choice for shampooing the most heavily soiled carpets. The 0.028 gauge nylon bristles do an outstanding cleaning job on all carpet types. The showerfeed block is heavy-duty, water-resistant plastic and won’t crack, warp, or rot. Sold with 5” center hole. Note: Does not include clutch plate.

    • Use for general to heavy hard floor scrubbing and carpet shampoo
    • Nylon bristles are more flexible and last longer
    • Water-resistant plastic block
    • Sold with 5-inch center hole
    • Available in multiple sizes

    Starting at: $53.23

  21. Measuring Cup, 16 Ounce
    Forget the guesswork! Use this clear, 16-ounce measuring cup with easy-to-read markers to avoid making costly mistakes. Measurements are printed in milliliters, ounces, and cups.
    • Measures milliliters, ounces, and cups
    • Clear plastic for ease of reading
    • Holds 16 ounces

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