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  1. The Science of Value Added Carpet Cleaning - Training DVD

    The Science of Value Added Carpet Cleaning - Training DVD

    If you learn best by watching great role models, this is your best training bet. Watch two technicians, just like you, handle a wide variety of real-life situations. Your customer interaction skills will double in one sitting!
    • Qualifies for 1 IICRC CEC Credit
    • Watch the video and take the test online
    • Buy the video once and everyone in your company can take the test
  2. How to Make Money in Pet Odor Removal - Training DVD

    How to Make Money in Pet Odor Removal - Training DVD

    Get the mother lode of pet odor remediation education when you turn to the step-by-step program that earns raves from those who have already mastered its principles. Takes you from the first phone call to the referrals you are sure to get!
    • Qualifies for 1 IICRC CEC Credit
    • Watch the video and take the test online
    • Buy the video once and everyone in your company can take the test
  3. How To Become a Spotting Professional - Training DVD

    How To Become a Spotting Professional - Training DVD

    If you are eager to make your business wildly successful, you cannot afford to miss out on this terrific, three-section classroom-on-a-disc. Learn to do professional spotting jobs and maximize your profit potential!

    • Step-by-step demonstrations!
    • Learn powerful customer communication skills!
    • Includes techniques for eradicating tough spots!

    1 IICRC CEC available upon passing online test

  4. Healing the Loss Audio CDs

    Healing the Loss Audio CDs

    Four audio CDs, packed with over 5 hours of customer service training skills on fire and water damage restoration, gets you on the fast track to success. Learn to connect with everyone on your speed dial, from adjusters to your staff!

    • Steve Toburen, author
    • Find out what customers and adjusters want
    • Proven techniques used by fire and water damage pros
    • 4-CD set
    • 5 hours of valuable information
  5. Service On The Homefront CDs

    Service On The Homefront CDs

    A six-disk audio set designed by Steve Toburen specifically for managers looking to improve their business, become better managers, and create Customer Cheerleaders.

    • Designed for managers to improve business
    • Steve Toburen, author
    • Based on Strategies for Success course
    • Proven techniques
  6. Winning on the Home Front CDs

    Winning on the Home Front CDs

    Based on Strategies for Success, this advanced CD-based training program is filled with tasks, tips and systems you and your techs can use immediately. Tests provide valuable feedback. Guaranteed to change the way you do business or your money back.

    • Steve Toburen, author
    • Based on Stratagies for Success course
    • Proven techniques
  7. Barry Costa's Intermediate Guide to Professional Carpet Repair

    Barry Costa's Intermediate Guide to Professional Carpet Repair

    This training kit offers advanced instruction on carpet identification and repair for technicians with more experience. Content is equivalent to the 2-day IICRC Carpet Repair Technician seminar.

    • 30 years of industry experience at your fingertips!
    • Perfect tool for training employees!
    • In-depth instruction with step-by-step procedures!
    • Intermediate series for technicians with experience
    • Includes manual and 7 DVDs
  8. Barry Costa's Basic Guide to Professional Carpet Repair

    Barry Costa's Basic Guide to Professional Carpet Repair

    This training kit offers in-depth instruction on carpet identification and repair. You will learn what tools to use for specific repairs, and you'll be given step-by-step procedures.

    • 30 years of industry experience at your fingertips!
    • Perfect tool for training employees!
    • In-depth instruction with step-by-step procedures!
    • Basic series for those new to carpet repair
    • Includes manual and 5 DVDs
  9. Barry Costa's Guide to Carpet Identification

    Barry Costa's Guide to Carpet Identification

    This training kit offers in-depth instruction on carpet identification and includes an easy-to-read, illustrated, full-color manual and DVD that offer clear instruction.
    • 30 years of industry experience at your fingertips!
    • Perfect tool for training employees!
    • In-depth instruction with step-by-step procedures!
    • Includes manual and DVD
  10. The Next 30 Days Marketing Program

    The Next 30 Days Marketing Program

    Push your business into the stratosphere, attract more clients, money and prestige than you ever thought possible when you try this powerful program and tool kit. It arms you with everything you need to take your marketing effort to unprecedented levels.

    • Easy-to-replicate ideas and common sense tips!
    • Great examples of high-impact, low-cost marketing materials
    • It’s a marketing college in a box with over 240 pages
    • Manual comes with 8 audio CDs covering the program
    • Data comes to you as both Microsoft Word and PDF
  11. Moments of Truth Checklist

    Starting at: $1.50

    Moments of Truth Checklist

    Step-by-step instructions that make the introduction process completely turnkey for even the newest technicians. Available in carpet cleaning or restoration format.

    • Step-by-step instructions to train technicians
    • Available in carpet cleaning or restoration format
    • Same-day shipping!
  12. Bluebook Residential & Light Commercial Cost Guide (Desk Size)

    Bluebook Residential & Light Commercial Cost Guide (Desk Size)

    The Bluebook Cost Guide provides over 100,000 residential and light commercial structure and contents prices for reconstruction, cleaning and repair throughout the United States and Canada.

    • Helps to quickly create fair and accurate estimates
    • Desk Edition: 8.5 x 11-inch format
    • Contains over 80 trades and 680 categories
    • 480 fact-filled pages
  13. Bluebook Residential & Light Commercial Cost Guide (Pocket Edition)

    Bluebook Residential & Light Commercial Cost Guide (Pocket Edition)

    The Bluebook Cost Guide provides over 100,000 residential and light commercial structure and contents prices for reconstruction, cleaning and repair throughout the United States and Canada.

    • Guide for pricing out jobs across the country
    • Fits in your briefcase
    • No confusing calculating or factoring tables
    • Pocket Edition: 4 x 5-inch format
  14. IICRC S500 Water Damage Restoration

    IICRC S500 Water Damage Restoration

    If your work includes flood or water damage cleanup, this reference guide is a must for your professional library!

    • American National Standard-approved manual
    • Details all procedures for water damage restoration
    • IICRC and ANSI approved
  15. Carpet Care Guide

    Carpet Care Guide

    Increase business. Build your reputation. Be an innovator! Insert your card into the proper slots, then give this care guide to clients right after servicing their homes. Recommended by SFS participants, this promotional tool creates customers for life!

    • Build positive moments of truth; create your own cheerleader
    • Chemical care guide folder just for homeowners
    • Insert your own business card
    • Highly recommended by Strategies for Success participants
    • The gift you leave behind that keeps on promoting your business
  16. Specialized Carpet Spotting Book

    Specialized Carpet Spotting Book

    At only 85-pages, this quick read takes the mystery out of spotting, covering techniques, chemicals, theory, identification and secrets you should know to do the job right. Author Jeff Bishop ends each chapter with a comprehensive quiz.

    • Jeff Bishop, author
    • Learn definitions and spotting concepts
    • Covers the 5 essential spotting principles
    • Learn how to handle mysterious discolorations
    • This guide pays for itself over and over again!
  17. The Eliminator - Mold Remediation Contractor's Master Program

    The Eliminator - Mold Remediation Contractor's Master Program

    Say goodbye to those hours of research and unforgiving loads of paperwork when you say hello to the Mold Remediation Contractors' Master Program. Trade in that unnecessary time for one comprehensive CD that covers all the bases.

    • Helps meet requirements of 29 CFR 1910.134
    • Includes respiratory protection program
    • Includes medical surveillance and hazard communication program
  18. Fires Out, Now What?

    Fires Out, Now What?

    When it comes to profitable post-fire cleanup, are you prepared? This must-have book covers on-site personnel, sub-contracting, insurance basics, preparations and paperwork essentials. Recommended by pros and written by industry authority, Jeff Bishop.

    • Jeff Bishop, author
    • Proven techniques for running a fire restoration business
    • Includes volumes I and II
    • Vol. I covers organization and management
    • Vol. II covers marketing and sales
  19. Flood Damage Restoration Book

    Starting at: $99.95

    Flood Damage Restoration Book

    Learn water/flood restoration operations from the ground up by mastering essentials written by industry pro Jeff Bishop.

    • Jeff Bishop, author
    • Companion manual available
    • Learn the basics of water damage and flood restoration
    • Same-day shipping!
  20. How to Start a House Cleaning Business

    How to Start a House Cleaning Business

    Written by an entrepreneur who successfully built her own house cleaning business from the ground up. Provides information regarding all aspects of establishing and maintaining a residential cleaning service.

    • Avoid common mistakes in opening your own business
    • How to establish and maintain a cleaning service business
    • Same-day shipping!
  21. How to Start and Operate a Successful Cleaning Business

    How to Start and Operate a Successful Cleaning Business

    If you need and want to know exactly what it takes to start and/or maintain a successful service business, you cannot afford to pass this book up. It is packed with information gathered by business owner/author William Griffith.

    • William Griffin, author
    • Covers many critical service industry topics
    • Includes business management and marketing tips
  22. Management & Marketing Manual

    Management & Marketing Manual

    If your business is new or you're just planning a start-up, this manual is the most valuable investment you will ever make! It covers company organization, hiring, motivation, financial goal-setting, sales, marketing, administrative procedures and more!

    • Jeff Bishop, author
    • Get essential information to help you run your company
    • Discusses employment contracts
    • Tackles employee hiring issues
    • Includes ready-to-copy forms
  23. More Answers than You Have Questions About Carpet Cleaning

    Starting at: $99.95

    More Answers than You Have Questions About Carpet Cleaning

    Volume 1: 185 pages written by industry expert Jeff Bishop. Further your carpet care education with the 260-page follow-up to the first Jeff Bishop manual. This terrific guide details such need-to-know topics as soiling fundamentals, chemistry, methods, wand use, pre-cleaning, inspection, crew tasks and drying.

    • Covers carpet fiber manufacturing
    • Jeff Bishop, author
    • 2 manuals Available
  24. Pro's Choice Stain Removal Guide

    Pro's Choice Stain Removal Guide

    This complete, step-by-step guide covers the 50 most commonly found stain challenges you will encounter at customer homes. Eliminate the guesswork and trial-and-error mistakes that have costly consequences. Start spotting like a pro and impress your customers!
    • Features Pro's Choice products
    • Features over 50 stain removal procedures
    • A must for any spotting professional
    • Includes quick reference cleaning guides

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