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Jon-Don's Seminar Instructors

Steve Toburen
Director of Training for Jon-Don’s Partners for Success™ program, Steve spent over twenty years “down in the trenches” as the owner of one of the most successful cleaning and restoration firms in the country.

Chuck Violand
As an industry business owner since 1977, Chuck is no stranger to the problems of today's professional service company. Through Violand Management Associates, Chuck devotes himself full time to helping owners develop profits in their own businesses.

Bill Yeadon
Bill started in the carpet cleaning business in 1976 as an owner/operator. He is a certified carpet inspector as well as an IICRC certified instructor. Currently, Bill is the director of Jon-Don’s education division.

Jeff Cutshall
Jeff shares his 17 years of experience on the home front as a public speaker and consultant, continually experimenting with new Value- Added Service techniques.

Jeff Cross
Jeff Cross is the senior editor of CM/Cleanfax Magazine. He is a 14-veteran of the carpet and furniture cleaning industry, and former owner of a successful carpet, furniture and disaster restoration firm. As an IICRC Certified Master Textile Cleaner and Approved Instructor, Jeff teaches carpet cleaning, upholstery cleaning, color repair and advanced spot and stain removal seminars across the country. He is the author of several technical manuals covering all aspects of textile care and cleaning. His seminars are very heavy with hands-on technical training.
Pat Muller
Pat started his career 28 years ago working in a rug cleaning plant in Seattle, WA. He has held every position possible in a carpet business and thus brings a vast knowledge of the cleaning industry and day-to-day operations of a successful organization. Pat is certified through the IICRC as a Master Textile Cleaner, Master Fire & Smoke Restorer and a Master Water Restorer.
  Barry Costa
In addition to Barry's many industry certifications and 30 years of industry experience, he is also a contributing author to the national water damage standard's S500-94 and S500 2nd edition, and is the author of many articles appearing in ICS and Cleanfax Magazine.
  Bob Merkt
Bob Merkt is the owner of MEGA (Merkt Educational Group and Associates). He has been in the cleaning industry for over 20 years and for the last 15 years he has owned and operated his own full service carpet, upholstery, hard surface floor and janitorial cleaning company.
  Michael Pinto
Michael A. Pinto, CSP, CMP, is chief executive officer of wonder Makers Environmental, Inc., a manufacturing and environmental consulting firm that specializes in identification and control of asbestos, lead, IAQ, mold, industrial hygiene and chemical problems. Dr. Pinto is the author of over 100 publishes articles and several books including, "Fungal Contamination: A Comprehensive Guide for Remediation." He completed his PhD. In environmental engineering and holds numerous other certifications in the environmental and safety areas. He was selected as part of the Mitigation Assessment Team for FEMA following Hurricanes Katrina and Rita. Michael welcomes questions and comments and can be reached at 269-382-4154.
  Bill Weigand
Bill has been with Unsmoke since 1988, and serves as their General Manager of Training and Technical Support. Bill has represented Unsmoke on various on-site disaster restoration consulting projects throughout North America and the Caribbean.
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