How to Remove Resolve from Carpet
Resolve is a product that can be purchased at the local grocery or home goods store for consumers to use to remove stains on carpeting. It generally does well removing spots on carpet, however, over-application or improper use can cause permanent color loss or change.
If this has occurred, it cannot be removed or reversed without spot-dying or cutting and patching the spot. We highly recommend that all professional cleaners attend the Carpet Repair Workshop and learn how to provide this valuable and profitable service.
When handling a spotting call, it is always advisable to find out from the homeowner what they have used on the spot BEFORE you begin treatment or make any guarantees of removal.
When the job is done, provide your customer with a custom-labeled spotter. Not only will it this business-card-on-a-bottle promote your business, but it will also help the customer properly remove the occasional spot or spill in between professional cleanings.
Warning: Always test material for colorfastness, follow label directions, and never mix product unless specified in the label directions. Each situation reacts differently and results may vary.