If you are eager to make your business wildly successful, you cannot afford to miss out on this terrific, three-section classroom-on-a-disc. Learn to do professional spotting jobs and maximize your profit potential!

This must-have DVD, covering all types of spotting dilemmas, is divided into three main sections and formatted so each covers a situation you will likely encounter on the job.

Section one reviews the biological makeup of spots and stains, including water- and solvent-soluble soils, proteins and coloring agents.

Section two offers step-by-step demonstrations of the revolutionary 6-step process industry pros rely upon for extracting a variety of problem stains (including tough ones like lipstick, coffee and paint).

The final - most important - section concentrates on customer communication skills that convey all of the language a technician needs to know to present the professional, knowledgeable image that justifies their billings.

- Get a complete spot removal training course

- Learn revolutionary new spotting processes

- Discover the latest, most effective customer relation skills

- Find more new ways to generate income than you ever imagined!

***Qualifies for one (1) IICRC Continuing Education Credit (upon passing of online test).