Product Search

Healing the Loss Audio CDs $129.95

Item#: EP-HL-EA
		Steve Toburen, author Find out what customers and adjusters want Proven techniques used by fire and water damage pros 4-CD set 5 hours of valuable information

Add to my Favorite Items
What's This?

Availability:
Usually Ships within 24 Hours

Quantity:

Description
Packaging
Related Products

Four audio CDs, packed with over 5 hours of customer service training skills on fire and water damage restoration, gets you on the fast track to success. Learn to connect with everyone on your speed dial, from adjusters to your staff!

This set of four CDs contains over five hours of training on customer service skills you must know to be successful in various aspects of fire and water damage restoration. In particular, learn to communicate with - and effectively service - homeowners, adjusters, sub-contractors and even your own employees. Another in the library of workshops by industry professional Steve Toburen, you will learn to:

- Get answers to critical questions, like: What do adjusters, customers and employees really want?

- Get employees onboard and as supportive of your business as you are

- Find out how to give your customers the control, comfort and trust they want and need

- Understand the any psychological issues service providers encounter on job sites, then learn how to avoid them!

Steve Toburen
Director of Training for the Jon-Don Partners for Success™ program, Steve spent over 20 years in the trenches as the owner of one of the most successful cleaning and restoration firms in the nation.

Brand :
Quantity : 1
Size :
Unit : each

Shopping Cart

0 items

E-Mail address:

Password: