Company Overview

Jon-Don is a leading distributor in a $23 billion industry. Founded in 1978 by John and Nick Paolella, Jon-Don is focused on partnering with its customers for success. The primary end markets in this industry include professional contractors, such as building service contractors, restoration contractors and professional carpet cleaners, as well as institutional facilities, such as schools, commercial buildings and government properties.

Jon-Don has a national presence, industry-wide name recognition and significant potential for new growth.  Jon-Don’s sales are predominantly to fire and restorative drying contractors, carpet cleaning professionals and building service contractors.  Jon-Don is an established leader in providing disaster recovery supplies and carpet cleaning equipment and products: 

• Disaster Recovery Supplies- Jon-Don’s customers deal with the headline news when disasters strike residential or commercial structures. Whether it's fire, flood or mold remediation, professional contractors use Jon-Don’s products and training to restore buildings and lifestyles to pre-disaster conditions.

• Carpet Cleaning Equipment and Products- With carpet covering more than 70 percent of the floors in homes and workplaces, there is a strong need for professional cleaning to maintain a pleasant appearance, preserve investments in floor coverings, and provide healthy environments for the home and office. Today, Jon-Don holds the highest name recognition in this market and is the largest national carpet cleaning equipment supplier.

Building service contractors represent a large segment of the broader industry. This segment affects commerce and the way individuals conduct business in a safe and clean environment. The size of this market and the breadth of products and services required allow for tremendous growth potential. Jon-Don is focused on expanding this aspect of its business.

Equipment repairs are an integral part of Jon-Don’s service offering. Jon-Don recognizes the importance of efficiently and effectively repairing and maintaining customers’ equipment to allow them to successfully operate their business.

Over the years, Jon-Don has strategically expanded its distribution centers and stores to better serve its customers nationwide. Jon-Don’s distribution centers and stores are each equipped with a training facility that provides technical and business education opportunities for its customers. Jon-Don has the largest same day shipping to a one and two day delivery area servicing its markets.

From education and marketing materials to equipment and chemicals, Jon-Don’s extensive product offering is available in its catalog or on the internet. Customers are able to place orders over the internet or with a knowledgeable customer service associate by phone.